Privacy Policy

Last revised: March 13, 2026

This Privacy Policy applies to Nutmeg AI, Inc. ("Company", "we", "us", and "our") and our mobile application "Twinsi" and website at https://twinsi.app (collectively, the "Services"). This Privacy Policy describes the information that we gather from you, how we use and disclose such information, and the steps we take to protect such information.

Information We Collect

User-Provided Information

When you use Twinsi, we collect information including:

Name and email address
Fitness activity data you record or sync
Workout logs, challenge scores, and competition results
Feedback ratings on our features and analysis
Fitness goals and development focus areas
Comments and votes on other users' content
Friend connections and social interactions
Usage preferences and settings

By submitting content to Twinsi, you grant us the right to use your content to train and improve our AI models to provide better fitness experiences for all users.

Automatically Collected Information

When you use our Services, we may automatically record certain information from your device, including:

IP address and device information (device model, operating system, unique device identifiers)
Browser type and operating system
Mobile app usage data and crash reports
Pages visited and features used within the app
Dates and times of your sessions
Device sensors data (accelerometer, gyroscope) if used for activity tracking

Fitness and Activity Data

Workout Data: We store and process the fitness activity data you record or sync from third-party apps
Twinsi Evolution Data: We track your companion's growth and evolution stages
Session History: We maintain your workout sessions and activity history
User Feedback: We track your ratings on feature quality to improve our services
Social Content: Comments, votes, and interactions with other users' challenges
Competition Data: Challenge scores, leaderboard rankings, and performance comparisons

How We Use Your Information

Provide Core Services:

Track your fitness activity and manage your digital companion
Generate personalized fitness feedback and companion evolution
Maintain your workout sessions and activity history
Remember your fitness goals and focus areas
Enable social features like friend connections and challenges
Display leaderboards and competition rankings
Facilitate comments and voting on challenge content

Improve Our Services:

Enhance our AI algorithms based on user feedback
Understand usage patterns to improve app functionality
Develop new features for fitness tracking and companion experiences
Use your data to train our AI models — this helps us provide better, more accurate experiences for everyone
Create benchmarks for different fitness levels

Communication:

Send you activity results and fitness feedback
Provide customer support and respond to your inquiries
Send occasional updates about new features (with your consent)

When We Share Information

We do not sell your personal information. We may share information in these circumstances:

With Your Consent: We will share information when you explicitly agree to such sharing.

Service Providers: We work with trusted third-party providers to deliver the Services. These providers may have access to your information as necessary to perform services such as data storage, processing, AI analysis, analytics, and app hosting. We select providers with appropriate security practices and industry-standard protections, but we cannot control or guarantee their systems or practices.

Private Data: Your private fitness sessions remain private to your account unless you choose to share them.

Social Features: When you participate in challenges, your scores, activity data, and performance may be visible to other users based on your privacy settings. Comments and votes you make on others' content will be publicly visible.

Leaderboards: Your performance in challenges may appear on public leaderboards with your username and scores.

Legal Requirements: We may disclose information if required by law or to protect our rights, users, or the public.

Business Transfers: Information may be transferred if we are acquired or merge with another company.

Data Storage and Security

Data Storage: Your data is securely stored using cloud hosting services to provide the Services and track your progress over time.

Activity Data: Your fitness feedback and session history are preserved to maintain context for future use.

AI Training: Data may be used to train our AI models (with personal information removed) to improve our fitness experiences for all users.

Security: We use standard security practices and work with reputable cloud providers to protect your information. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

Third-Party Services: We rely on third-party cloud providers and services to deliver Twinsi. While we choose providers with good security practices, we are not responsible for their systems, outages, or security incidents.

Data Retention: We keep your information while your account is active. Data used for AI training may be retained in anonymized form to continue improving our models.

Mobile App Permissions

When you use the Twinsi mobile app, we may request access to certain device features:

Camera and Microphone: To record fitness activities for tracking and challenges

Photo/Video Library: To upload existing content from your device

Device Storage: To temporarily store app data

Network Access: To sync data and receive updates

Notifications: To send you activity results and app updates (with your permission)

Health & Fitness Data: To sync workout data from Apple Health, Google Fit, or other fitness platforms (with your permission)

You can control these permissions through your device settings. Some features may not work if you deny certain permissions.

Location Information

We may obtain information about your physical location through GPS and other geolocation features in your device, or by inference from other information we collect (for example, your IP address indicates the general geographic region from which you are connecting to the Internet). Location data helps us provide location-based features and improve our services. You can control location sharing through your device settings.

Your Rights and Choices

Account Access: You can view and update your profile information and preferences.

Data Management: You can delete individual workout sessions or activity data from your account.

Privacy Settings: You can control what information is visible to other users in challenges and social features.

Challenge Participation: You can choose whether to participate in public challenges and competitions.

Social Interactions: You can manage your friend connections and control who can comment on your content.

Data Requests: Contact us to request access to, correction of, or deletion of your personal information.

Marketing Communications: You can opt out of promotional emails while continuing to receive important service updates.

Children's Privacy

Twinsi is not directed at anyone under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a user under 18, we will take steps to delete that information promptly. If you believe we may have inadvertently collected information from a minor, please contact us at support@nutmegsports.ai.

Limitations and Disclaimers

Service Availability: Twinsi depends on third-party cloud services and internet connectivity. We cannot guarantee uninterrupted access to the app or your data.

Third-Party Responsibility: We are not responsible for the practices, outages, security incidents, or data handling of our cloud providers and other third-party services, though we select them carefully.

Data Loss: While we use reliable cloud storage, we recommend keeping copies of important data as we cannot guarantee against data loss due to technical failures or third-party issues.

International Users

If you are located outside the United States, please be aware that your information will be transferred to and processed in the United States, where our servers are located. By using our Services, you consent to this transfer and processing. We will take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through the app. Your continued use of Twinsi after changes become effective indicates your acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or your information, contact us at:

Email: support@nutmegsports.ai